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Which of these situations sounds like you?

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Data inconsistency

Technicians log work on paper or in messengers, and the office only gets information about sites at the end of the day
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Delayed payments

Lengthy approval of service reports with clients slows down invoicing and payment collection
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Limited coverage areas

Without stable internet access on-site, digital solutions remained out of reach for a long time
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No real-time monitoring

Managers or dispatchers have no access to technicians' locations or job status in real time
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Human factor

Manually rewriting reports, records, and material usage after every visit leads to duplication, errors, and delays
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One-size-fits-all tools

You've tried off-the-shelf solutions, but they don't account for industry specifics and can't adapt to your processes

Field Service App is a specialized tool for on-site work

Field work has its own unique requirements: no internet access, on-site client signatures, automatic document generation, and real-time crew monitoring.

We work with HVAC and service companies and understand the specifics of their processes. If you need not just the field component but a full operational system with a client portal, job requests, and maintenance scheduling, we deliver that as a comprehensive solution.

What's included in the Field Service App?

Module 1

Job orders

  • Daily task list with site and client details, priorities
  • Order stages: new → in progress → completed → signed off
  • Push notifications for new job requests, priority changes, or maintenance reminders
  • Comments and internal messaging for each order
Module 2

Offline mode and sync

  • Full app functionality without an internet connection
  • Caching of site data, client data, checklists, and documents
  • Automatic sync to the cloud once connection is restored
  • Conflict resolution: if two users edited the same record offline, the system merges changes correctly
Module 3

Work documentation

  • Built-in camera linked to the site, with geotagging and automatic upload
  • Before-and-after photos to confirm work for clients and internal review
  • Custom checklists: required fields, conditional questions, deviation logging
  • QR code and barcode scanning for equipment identification and registry linking
Module 4

Client signature and automatic reports

  • Electronic client signature on a phone or tablet screen, legally valid and saved in the document
  • PDF report generated automatically after signing, no need to return to the office
  • Report includes work details, photos, materials list, signature, date and time
  • Document automatically emailed to the client and saved to the cloud
Module 5

GPS tracking and dispatcher panel

  • Real-time technician geolocation on the dispatcher's map
  • Route optimization and in-app navigation to the site
  • Web panel for the office with task assignment, queue, statuses, and crew analytics
  • Automatic calculation of arrival time, job duration, and deviation from schedule
Module 6

Inventory, materials, and reporting

  • Material usage write-off per site, linked to the work order
  • Stock levels and restock requests
  • Technician performance reports: jobs completed, time spent, number of sites
  • Material cost analytics by site and client

What results will you get from the Field Service App?

Flutter app for
iOS and Android

A Flutter app for iOS and Android with native behavior, offline mode, and push notifications. Publication on the App Store and Google Play is included in the project cost.

Dispatcher
web panel

An interface for the office and management: task assignment, technician map, real-time statuses, reporting and analytics. Accessible from any browser.

Flexibility in product
development

You get access to the product's code via GitHub or another repository. No vendor lock-in: you can continue development with us or with another team.

Technical
documentation

Architecture overview, API documentation, deployment and support instructions. A new developer can join the project without involving the previous team.

Figma
design file

A complete set of screens, components, and a design system for iOS and Android, adapted to the specifics of a field service app.

Recommendations
for Phase 2

Suggestions and guidance on next steps for product development, based on feedback from your first users.

What industry are you looking for a solution for?

Field Service App fits any company with field teams, regardless of industry or business size.
Industry 1

HVAC and
maintenance

from $8,000
5–6 weeks

Servicing and repair of HVAC, engineering, and boiler equipment: scheduled maintenance, emergency call requests, inspection checklists, work reports, before-and-after equipment photos.

Industry 2

Construction
and contracting

from $10,000
6–8 weeks

Job site progress tracking, daily foreman reports, deviation logging, defect reports, client sign-off at every stage. GPS-based on-site presence tracking.

Industry 3

Logistics
and delivery

from $9,000
5–7 weeks

Routes and tasks for couriers and drivers, proof of delivery with signature or photo (POD), real-time statuses, mileage and expense tracking.

Industry 4

Telecom, cable networks, and contractors

from $9,000
5–7 weeks

Installation and repair of telecom equipment, connection diagrams and reports, cable cabinet photos, equipment linked to address or client via QR code or barcode.

Industry 5

Cleaning, security, and
maintenance companies

from $8,000
5–6 weeks

Schedules and routes for crews, completion checklists, photo report after each site, client representative sign-off, on-site time tracking.

Can't find your industry? Tell us about your task and get a consultation

Choose the app format

Note: Discovery is included in the cost of the following project. If you continue working with us, Discovery comes at no additional cost.
Package 1

Field App Core

$8,000–11,000
5–6 weeks

A basic package for companies that need to replace manual tracking with a digital tool.

  • Tasks and work orders with priorities and statuses
  • Checklists and completion forms
  • Before-and-after photo documentation
  • On-screen client signature
  • Automatic PDF report
  • Dispatcher web panel
Package 2

Field App Pro

$12,000–16,000
6–8 weeks

A full package for companies that need movement tracking, offline mode, and materials management.

  • Everything in the Field App Core package
  • GPS technician tracking and route optimization
  • Offline mode: full functionality without internet
  • Inventory and material write-off by site
  • QR code and barcode equipment scanning
  • Advanced analytics and reporting
Package 3

Field App + Automate

$18,000–25,000
8–11 weeks

For companies that need a full operational system, not just the field component.

  • Everything in Field App Pro package
  • Full Spiro integration: client requests, scheduled maintenance, approvals
  • Client portal: statuses, documents, communication
  • Automatic reporting for management
  • Two-way sync with your accounting system

Why FreshTech?

Manual tracking
FreshTech
Off-the-shelf solutions
Working without internet
Data gets lost or reaches the office with delays
Offline-first architecture with automatic sync
Require a stable connection, limited offline mode
Real-time monitoring
No way to track job status or technician location
GPS technician tracking and a dispatcher panel with crew analytics
Tracking functionality limited to the ready-made product's scope
Adaptation to industry specifics
No unified standard for data capture
Custom checklists, fields, and processes tailored to your type of work and industry
Don't account for the specifics of your business
Documentation speed
Slow report approval and invoicing
Electronic signature and PDF report generated on-site immediately
Integration with your accounting systems is limited or paid
Vendor lock-in
Processes depend on individual employees' knowledge
Full code ownership and access handover after release
Dependent on the platform's terms and pricing

What does this look like in practice?

case №1

HVAC company

Field App Pro 7 weeks

Request: 40 technicians, 300+ HVAC equipment sites, tracking done via messenger apps, report sign-off taking up to 12 days.

In 7 weeks: a Flutter app for technicians: work orders, maintenance checklists, photo documentation, on-screen signature, automatic PDF report. Dispatcher panel with map and statuses, offline mode.

Result: time from job completion to signed report dropped from 12 to 1 day.

case №2

Construction contractor

Field App Core 5 weeks

Request: a contracting company working across 5 construction sites with 6 crews. Manual reporting, no sync between site foreman and client.

In 5 weeks: An app for foremen: work orders, checklists, photo reports, client sign-off on-site. Web panel for management and clients with real-time site status.

Result: clients see site progress in real time. Disputes over work scope cut in half.

case №3

Logistics company

Field App Core + GPS 6 weeks

Request: 25 drivers, 150+ construction material deliveries per week, delivery confirmation via photo, client complaints due to missing signatures.

In 6 weeks: an app for drivers: daily routes, order details, and electronic recipient signature. GPS tracking for the dispatcher. Automatic POD confirmation sent to the client's email.

Result: disputed deliveries dropped by 80%. Confirmations processed instantly.

Frequently Asked Questions

Can we work fully offline?
Yes. Offline-first is an architectural decision built into the development, not an add-on feature. A technician can accept a job, fill out a checklist, take photos, get a signature, and generate a PDF completely without internet access. Data syncs automatically once a connection is available.
Can checklists and forms be customized to our specifics?
How much involvement is needed from our team?
Can the app integrate with our current accounting system?
What's the rollout and team training timeline?
Can we expand functionality as the business grows?

Ready to optimize your field team's operations?

We'll go over your project on a free 30-minute call and provide a preliminary estimate of cost and timeline.
contact-image
Serhii Kutyr, CEO

[email protected]

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