Contact us
en
  • EN
  • UA

Which of these situations sounds like you?

icon

Scattered data

You use several disconnected systems (CRM, Excel, messengers, etc.) and spend too much time transferring data manually.

icon

Oversized scope

You considered implementing an ERP but backed off after talking to a vendor: too large and costly a project with no guarantee it would fit your specifics.

icon

No analytics

Without a centralized database, it's hard to assess the real state of your business, since you have to gather metrics manually from various spreadsheets and systems.

icon

Misalignment

Field teams log work on paper or in messengers, while the office only gets information about sites at the end of the day.

icon

Unified management

Automating several processes has already delivered results, and now you want to bring all operational flows together into a single, comprehensive system.

icon

Need for change

Your company has grown to 50–300 people, but the tools that used to work now limit further growth.

Operations Hub unifies your company's business processes into a single system

Operations Hub is a comprehensive system covering internal operations, customer interactions, field team management, integrations with external services, and analytics.

We analyze your company's business logic and industry specifics, then design the system around your actual way of working, rather than adapting your processes to fit ready-made functionality. Operations Hub is deployed on the Spiro low-code platform, allowing the system to be flexibly configured to match the scale and specifics of your business.

Choose the Industry that fits your needs

Each configuration is an operating system built around the specifics of a particular industry, accounting for its processes and the connections between them.
Configuration 1

Fintech Ops Hub

$25,000–50,000
12–16 weeks

For: MFIs, lending companies, leasing, factoring, neobanks, financial platforms.

What’s included in the system:

  • Client side: KYC/KYB, automated document verification, personal account
  • Operations dashboard: client database with profiles, financing application pipeline, compliance dashboard with a verification queue and audit log
  • Financial module: cash position, accounts receivable monitoring, reporting
  • Mobile app for clients or agents
  • Integrations: banks, credit bureaus, KYC providers
  • Executive dashboard: portfolio metrics, plan performance, risk
Configuration 2

HVAC / Service Hub

$20,000–40,000
10–14 weeks

For: HVAC, engineering and service organizations, telecom, companies with field teams.

What’s included in the system:

  • Dispatch: request processing, automatic technician assignment, geolocation map of technicians
  • Mobile app for technicians: work orders, checklists, photo documentation, client signature, auto-generated completion reports, offline mode
  • Equipment registry: asset profile, maintenance schedule with automatic service requests, AI-based failure prediction
  • Client portal: request and equipment status
  • Analytics: costs, maintenance efficiency
  • Executive dashboard: open requests, technician locations, maintenance, accounts receivable
Configuration 3

B2B Operations Hub

$30,000–60,000
14–18 weeks

For: manufacturers, distributors, agencies, B2B companies, logistics operators.

What’s included in the system:

  • CRM and commercial cycle: sales pipeline, automated onboarding, client portal with project status
  • Operations center: full order management cycle, deadline tracking with automatic reminders
  • Financial module: procurement with an approval route, budget and accounts receivable control, cash position
  • HR and team: onboarding and offboarding, task management, leave tracking
  • Executive dashboard: sales, order fulfillment, finance, team

Can't find your configuration? We build custom automation systems for different industries

What does the process of building an Operations Hub look like?

Hub is the most complex product in the Automate lineup. That's why it's always built in stages: each phase ends with a working system that the team is already using.
Phase 1

Discovery and architecture

In-depth Process Discovery covering everything that will become part of the Hub: interviews with each department, an AS-IS map of the current state, a TO-BE concept of the future system. Choosing the configuration and modules, finalizing the scope and cost of each phase.

Phase 2

Core

The processes that currently have the biggest impact on the business. Client side, operations dashboard, basic dispatching or pipeline depending on the configuration. After this phase, the team already starts working in the new system.

Phase 3

Expansion

Additional modules and integrations: financial module, mobile app for field teams, client portal, bank synchronization. Analysis and adjustments based on real system usage after the Core phase.

Phase 4

Analytics and AI

Setting up a dashboard with business metrics for the executive. Automating department-level reporting. Rolling out AI modules depending on the industry: failure prediction for HVAC, cash gap forecasting for financial companies, plan performance for B2B.

Optional

Growth after launch · $2,000–4,000/month

Adding new modules and features, process optimization based on real data, technical support, updates to meet new business requirements. Once operational processes have stabilized, the next step can be implementing AI agents to handle routine tasks.

What results will you get from Industry Operations Hub?

An operating system
built for your industry

All key company processes in one system with a centralized database. Information is passed automatically across every stage.

Dashboard
for the owner

The current state of the business in real time: requests, field teams, finances, accounts receivable, plan performance. Accessible from mobile devices.

App for field
teams (optional)

A mobile app for technicians, built on Flutter (iOS and Android): work orders, checklists, photo documentation, digital sign-off on completed work, offline mode.

Client
portal

Real-time tracking of order, request, and project statuses, access to documents, communication with the team.

Ownership of data
and configuration

The data and the configured system belong to your company. Unlimited number of users. Spiro scales as your business grows.

Documentation
and team training

Technical documentation for the system's modules. Training sessions for all departments and roles. Post-launch support.

Why FreshTech?

FreshTech
ERP or BPM
A set of separate solutions
Timeline and budget
12–18 months, budget from ~$150,000
10–18 weeks, $20,000–60,000
Each system has its own budget and timeline
System flexibility and logic
Standard logic: the business adapts to the system
Custom logic: the system adapts to your processes
Disconnected systems with no shared logic
Functionality
The system includes far more functionality than needed
The system includes only the functionality your business needs
Each system automates a single process
Vendor dependency
High dependency
The system runs autonomously after launch
Dependency on multiple vendors
Scalability
Complex/limited and requires a significant budget
Easy scaling without major architectural changes
Complex/fragmented

What does this look like in practice?

case №1

HVAC / Service Hub

Service company 80 technicians 1200 sites 13 weeks

Situation: requests processed in Excel, communication with service staff in messengers, records kept in an accounting system. The dispatcher manually transfers data and assigns requests.

Solution: a dispatching system with a mobile app for technicians, an equipment registry with a maintenance schedule, a client portal, and a dashboard with AI-based failure prediction.

Result: the dispatcher now spends 30 minutes transferring data instead of 4 hours. Emergency repairs dropped by 35%.

case №2

Fintech Ops Hub

MFI 65 people 3500 borrowers 15 weeks

Situation: loan application process: website form → Excel → manual verification → decision made in a chat. The compliance officer checks documents manually, cross-referencing multiple sources.

Solution: KYC pipeline, client database with portfolio and risk data, automatic cash balance calculation, accounts receivable control, 30-day cash gap forecasting.

Result: loan application processing time dropped from 4 days to 6 hours.

case №3

B2B Operations Hub

Manufacturing and trading company 120 people 16 weeks

Situation: the company used several disconnected tools to manage production, procurement, sales, HR, and financial reporting.

Solution: a centralized database to streamline the work of every department: CRM, production, shipping, procurement, invoicing, accounting, HR, and an analytics dashboard for management.

Result: full transparency and control over the company's operations. No more manual data transfer between departments.

Frequently Asked Questions

How is Operations Hub different from Multi-Process Suite?

Multi-Process Suite automates several related processes within a single department or area. Operations Hub is a complete operating system for the entire company: client side, all departments, finance, mobile app for field teams, analytics. If you're not sure which product fits your needs, you can start with Quick Process or Suite and move to Operations Hub later.

Can I start with a single process and move to Operations Hub later?
Is Hub suitable for companies with no automation experience?
Is post-launch support required for Operations Hub?

Ready to unify all your company's processes into a single system?

We'll go over your needs on a free 30-minute call: identify which Hub configuration fits, outline the phases, and provide a preliminary cost for each.
contact-image
Serhii Kutyr, CEO

[email protected]

We value your privacy
To provide our visitors with the best user experience, our site uses cookies. By continuing to browse our site, you confirm that you agree to our Privacy Policy