Privacy Policy

This privacy policy is designed to explain how we will protect your information. Your privacy is our top priority. This policy applies to your use of the site at https://freshtech.agency. This policy does not affect any other sites operated by FreshTech Agency but not controlled by FreshTech Agency.

We encourage you to familiarize yourself with this document in detail. It refers to anyone who visits or uses the FreshTech Agency website.

By visiting our site, you are automatically subject to this policy and accept all the provisions in this document, including how we use your personal information. If you do not agree with any part of this Policy, please do not use the FreshTech Agency Website. If this policy is changed in any way, you automatically accept those changes. We encourage you to review this policy from time to time to keep abreast of any changes we make.

Information we collect and how it is used

We collect information that is essential for your full use of the FreshTech Agency website. By choosing to use this website, you agree to our collection and use of your information as explained here.

Types of information we collect from you

We collect all or part of the following: your full name, a record of all communication, your native or preferred language, your email address, telephone number, your company name.

If you contact us through the request form on our website, we will keep a record of this contact and work to resolve any questions you may have. We may use your email address to provide you with information, news or other data that may be of interest to you.

Information we collect when you use our site

1. We use cookies and we will collect information about the device you are using, your browser, operating system and other information about the network.
2. We will collect data regarding your use of our website, how often you visit and how much time you spend on each page you visit, the Internet protocol used. The cookies we use to do this allow us to improve the functionality of our website, as well as create content that will be of interest to you based on your visits / experience. This information is not shared with third parties, other than legal authorities, as needed.
3. We use both persistent and session cookies. Any visitor / user can refuse the use of cookies in the browser settings.
4. We do not collect personal information.

The purposes for which we use your personal information

Your personal data will only be used for the following purposes:

• To improve and support the FreshTech Agency website and the services we provide
• To provide answers to requests from website visitors and users
• To avoid abuse and fraud when using our website
• To collect and aggregate data on the use of our website
• To save user information to prevent users from re-entering it
• Perform other internal business tasks and functions

If we need to change any of these goals, or if we are forced to add more goals, users will be notified and user consent to these goals will be requested.

How We Protect Your Information

We use the latest sophisticated technologies to securely store personal information. For information on the technologies we use, please contact our support team at [email protected].

Our commitment to data protection

We operate in full compliance with the following data protection principles:

1. Processing personal information fairly and lawfully

We collect personal information only after you provide your consent for us to do so. And we only collect this information for the specific purposes that are set out here. We have developed data collection procedures that operate in full compliance with the law.

2. Transparency of data collection

We process personal information with your consent and only by notifying you of how this information will be used by us.

3. Restrictions on the purpose of data collection

We only use personal information for the purposes specified in this document and by using the site you consent to such collection. Only those involved in the processing of your information will have access to it.

4. The minimum amount of data is collected

We collect only the information that is necessary for the purposes indicated by us above. We do not require or collect any information that is not the minimum required.

5. Striving for relevance

We want personal information to be accurate and up-to-date. We expect users to inform us if any data is out of date or inaccurate. Such inaccuracies will be corrected immediately.

6. Storage restrictions

We collect and store personal data for the purposes specified in this document. We also have restrictions on the amount of data we store and the length of time we store that data.

7. Safety is our priority

We fully acknowledge that personal data must be protected. And we use all possible measures to prevent any violation of access to our system, any illegal activity in relation to the processing and changes of data, including even their accidental change or loss.

We are responsible for adhering to these seven data protection principles and will be happy to demonstrate our compliance upon request.

Processing of personal data / information

We can process personal data in any way: collection, organization, storage, adaptation, modification, disclosure through transmission, distribution, erasure, combinations, and even deletion.

We can transfer information to any FreshTech Agency branch that will open. We will not transfer personal data of residents of the European Economic Area outside the European Economic Area without ensuring the protection of your rights and freedoms as a data subject, and without informing you about such a transfer.

We never sell, rent or otherwise distribute users' personal information to any third party for marketing purposes.

How FreshTech Agency stores Personal Data

All personal information we collect is then stored on our own system. We host this system in secure cloud storage. Once you have provided information, we will take all measures available to us to protect that information.

Disclosure of personal information

As stated, we never knowingly provide your information to a third party unless you give written consent to do so. There are exceptions to this rule, for example, when such information is requested by law by law enforcement agencies or the courts. We will also be forced to transfer personal information to law enforcement agencies if we suspect that the user is engaged in illegal activities.

Users should understand that in the process of using personal devices and transferring personal data via the Internet using these devices, there is a risk of theft of this information. Therefore, we cannot guarantee the security of any information that is transmitted over the Internet.

Third Party Links and Content on the FreshTech Agency Site

When using our site, you may find information, products and links to third party sites. While we take every precaution to ensure that the links and decisions of third parties posted on our site are authoritative, we cannot guarantee their content, the quality of their products or services, or the security of their web sites. sites, if users go to them from our site. After a user leaves our site and navigates to another, the privacy policy of the other company comes into effect. We recommend that you familiarize yourself with

the privacy policy of any third party websites before providing information to them.

Your privacy rights

You have all the privacy rights granted to you by law and the General Data Protection Regulation - rights that are exercised by our company. They are as follows:

1. The right to receive any information about the processed personal data within one month;
2. Right to access your personal data;
3. The right to rectify or erase your personal data;
4. The right to know about any correction or deletion of your personal data, restriction of processing and the list of users with access to your personal data;
5. The right to object to the processing of your personal data;
6. Right to data portability;
7. Right not to make a decision based solely on automated processing;
8. Right to lodge a complaint with a data protection authority.

To find out more about your rights, you can contact our support team at [email protected].