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Attracting a new customer always comes at a higher cost compared to retaining an existing one, while loyal customers have a higher average order value than newcomers. For this reason, businesses develop loyalty programs to increase customer retention and engagement. Find more detailed information about them in the article "What are Loyalty Programs, Their Role, and Benefits for Business." However, it is not enough to simply create and implement such a system. It is crucial to make it effective. In this article, we will share our experience in implementing a customer loyalty program for FreshTech's client and discuss global successful case studies.
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Spiro
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Mobile Development
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