Question 1

How is your platform different from standard CMS?

Accepted Answer

The fdForge multifunctional platform includes the functionality of several systems: CMS, CRM, building and managing business processes, data storage and processing, task manager, web project management of any complexity. Therefore, the content management system (CMS) is only one of the components of the fdForge platform.

Question 2

Can fdForge be purchased separately?

Accepted Answer

The fdForge platform is part of the project development process. Therefore, we do not sell it as a separate boxed product, but only as a comprehensive business automation solution.

Question 3

How is fdForge updated?

Accepted Answer

The fdForge team is constantly working on improving the platform, so as new functionality is introduced, the entire platform is updated. Updates are painless for the client, but just in case, we agree in advance on the time and date of each new release.

Question 4

Will it be possible to switch to another system without losing data?

Accepted Answer

fdForge provides an opportunity to build business processes inside the platform, configure work flows, and store, group and analyze data stored inside. Therefore, when migrating to another system, the logic of building processes and tasks will have to be built anew, while the data can be downloaded and exported in xls format.

Question 5

What projects is fdForge best for?

Accepted Answer

fdForge is a flexible system that allows you to individually configure the work logic and company processes. Its versatility allows you to realize the project in various fields. fdForge has proven itself best in solving the following tasks:

Projects with non-trivial ideas - startups, large-scale web services that require the implementation of non-standard solutions;
Automation of the company's business processes;
Collection, processing, segmentation of leads and their storage with a high level of security within the fdForge platform.

Question 6

What are the guarantees of project development on fdForge?

Accepted Answer

The FreshTech team, which develops projects on the fdForge platform, has been in the market for over 15 years.
Each of the new projects begins with a pre-project study, which is conducted by our analysts together with representatives of the client's business. We study the state of business and analyze internal processes. Based on these data, a technical task is drawn up. This document is a guarantee of full compliance of the functional part of the project with the initial request of the client.

Question 7

What are the terms of support?

Accepted Answer

After the final release, we definitely offer the client our help in supporting the project. The team provides support for client projects, which includes a certain number of hours of support per month. As part of project support, we monitor project development, conduct A/B testing, and make necessary changes. In addition, within the specified support time, the platform is updated to the most up-to-date version.

Question 8

What are the technical requirements for implementing fdForge?

Accepted Answer

The requirements for the operation of the platform are quite simple and can be achieved on most servers and in cloud solutions:

Unix-like system
PHP version 7.1 or higher
DBMS MySQL version 5.7

Question 9

How is a project launched on the fdForge platform?

Accepted Answer

After the completion of work on the project by the fdForge team and coordination of release dates with the customer, the project is launched on the production servers.

Question 10

Is it possible to figure out the fdForge interface without help?

Accepted Answer

After the work is completed, we conduct a briefing for the client's team about working with fdForge. The fdForge interface is quite simple and includes interactive tooltips to simplify the interaction process. The system has a built-in help section where users can find all the necessary information for working with fdForge. The platform also allows you to expand the help section by integrating the company's internal knowledge base into it.

Question 11

What are the security guarantees of the service?

Accepted Answer

Access to the administrative part of the fdForge system can be configured only from the company's internal network. During authorization, a check is made for the presence of the user's IP address in the black list.

PRM Kit

What is
PRM Kit?

Business
value

Why you need
fdForge
PRM Kit?

What you get
with PRM Kit?

Availability of logging and data versioning

Loyalty program automation

Setting up different communication channels

Integration with partners' systems

Personalized terms of cooperations

Digital document flow

5 steps to
implement
your project

Successfully
launched projects

FAQ

Thanks for contacting us!

PRM Kit

What is PRM Kit?

Business value

Why you need fdForge PRM Kit?

What you get with PRM Kit?