An overview of fdForge 2.8.0 and 2.9.0 releases
Enhanced user experience for administrators, streamlined request management, and seamless Integrations – these and many other features introduced in the two latest releases of our fdForge platform.
Moving forward, let's explore in detail these and other exciting capabilities of the system.
User form submission widgets
Swiftly addressing user queries is essential, if not critical, for high conversion rates. That's why we have expanded and refined new widgets in the admin panel, allowing for precise control over all communications in the system. You can create a widget for a specific type of request or use a general widget that includes all user inquiries (of course if you, as the administrator, have the necessary permissions).
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This feature, along with trigger-based notifications for incoming inquiries (via email, messenger, or SMS), enables rapid response to new requests, which can significantly boost conversion rates.
Request logging
A standout feature of the fdForge system is its flexible integration builder. With this feature, you can send and receive requests to various systems using different formats, all while customizing the request type, applying field mapping, and value transformation rules when sending them.
This approach allows us to launch projects like FinMe – a financial broker platform that swiftly processes various credit inquiries from different sources and forwards them to companies most likely to approve such requests.
We have expanded the functionality of this builder by adding configuration and visualization of request logs directly within the admin panel.
Now the administrator can:
- Enable or disable request logging;
- Configure rules for masking specific fields in the request (to handle sensitive personal information);
- View the requests and their corresponding responses from the external system directly within the admin panel.
It all significantly simplifies external integrations. Additionally, while configuring the integration, you have the option to manually send a test request to ensure everything is functioning correctly.
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Clear naming
When automating the company's business processes, a lot of diverse entities are replicated in the system, including objects (e.g., warehouses, LCD, facilities, collections), agreements, and products (items for sale, services, and more). For convenient management and clear differentiation (as administrators often have to work with thousands of records), we have designed a flexible interface for setting up rules to generate names for all these entities.
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Product management on the admin panel
Product management on the admin panel experienced the most notable transformations in the recent releases. Now the administrator can precisely customize the display of the product list in the table, choosing the specific fields they need and the criteria for filtering.
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Furthermore, there have been changes in the way products are managed within deals, specifically within orders, requests, and contracts. Now, the administrator can manually edit the list of products attached to a deal, and this association can be customized using parameters. Thus, while adding a product to a deal, you can customize all the properties based on the linkage that has been established in the system.
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To learn more about the release updates, you can reach out to our FreshTech manager, who will be happy to answer all your questions.