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Telemedicine: How Technology is Changing the Healthcare System

Telemedicine: How Technology is Changing the Healthcare System

Telemedicine combines modern technology and medicine, creating new opportunities for patients and doctors. When time is the most valuable resource, and accessibility of medical services becomes an important condition for maintaining harmony between an active lifestyle and health, the question arises: how to ensure the quality and accessibility of healthcare?

In this article, we will look at the types, key principles of telemedicine and its impact on the healthcare system.

The use of information technologies helps to provide medical services at a distance, including consultations, diagnostics, monitoring of patients' condition, etc.

According to statistics from the DOC.ua medical online service, since the beginning of 2023, the demand for online consultations has been increasing by 15-20% per month. This demand is due to the fact that the market for online consultations with doctors is just emerging in Ukraine - more and more people are deciding to use the service, appreciating its benefits and convenience. The trend of rapid development of telemedicine is observed not only in Ukraine but also around the world.

Telemedicine and its types 

Telemedicine or a medical information system is a digital solution that helps manage healthcare data and may include various products according to their functions and purpose. 

Let's take a look at some of them:

  • Medical practice management software
    It helps to ensure and simplify the daily work of hospitals and clinics (scheduling and appointment schedules, accounting, automatic generation of documents, etc.)
  • Portals for patients and doctors
    Allows patients to make an appointment with a doctor and communicate with him/her online
  • Remote monitoring
    Allows doctors to receive medical data from patients using sensors and record situations that require immediate intervention in real time

Basic principles of telemedicine 


Telemedicine is becoming more widespread due to its accessibility, convenience, and quick access to medical consultations. As we recall, during the coronavirus pandemic, telemedicine grew in popularity precisely because of the possibility of online consultations. This method allows you to get help without the need for a personal visit to a doctor, which in turn helps to avoid the risk of infection. 

Remote access is especially useful for people who have limited mobility, live outside the city or have traveled abroad and still need a quick consultation.

Electronic medical history

Allows digital storage and exchange of patient information between hospitals, clinics, and other medical institutions. With the help of an electronic history, doctors can quickly access complete medical information about a patient, which contributes to effective diagnosis and selection of optimal treatment. It also reduces the risk of errors in the work of doctors and improves the coordination of patient care.

Remote consultations and diagnostics

Doctors can conduct not only real-time consultations but also remote medical examinations using specialized equipment and modern technical solutions. This allows for faster and more accurate diagnostics, reducing the waiting time for results and facilitating faster treatment.

Impact of telemedicine on the healthcare system 

Efficiency of services 

Telemedicine is making significant changes in the way healthcare services are delivered, making them more efficient. Thanks to the use of technology, doctors can optimize their working hours, conduct consultations in real time, and effectively coordinate diagnosis and treatment. This leads to improved quality of care and increased satisfaction for both doctors and patients.

Reduced workload 

Telemedicine helps to reduce the burden on medical institutions, especially in the context of the spread of infections or emergencies. Remote consultations and diagnostics ensure equal access to medical care. This, in turn, contributes to more efficient use of resources.

Analytics and monitoring

Implementation of medical information systems helps to collect, compile, and analyze data, which ultimately increases the availability, quality, and comfort of medical care. 

An example of telemedicine implementation for Botkin.pro

Botkin.pro is a service that allows users to get medical advice from doctors anywhere in the world.

The key tasks were to develop the main website and a mobile application for remote consultations between a doctor and a patient. 

The introduction of a telemedicine product allowed Botkin.pro:

  • Simplify the process of patient-doctor communication via video and chat consultations
  • Systematize diagnostics and patient monitoring by creating an outpatient card
  • Create a mechanism for attracting new users of the service

botkin_pro.png (877 KB)

Thus, telemedicine is a promising tool for changing the healthcare system, where the use of modern technologies allows for more accessible, efficient, and personalized medical care for each patient. The introduction of telemedicine facilitates access to medical services by reducing waiting times and improving the patient monitoring system.

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