Glossary: Key Terms in Business Process Automation
Business process automation involves implementing technological solutions to optimize, standardize, and simplify routine operations. This glossary provides key terms that will help you better navigate the technologies and tools essential for supporting your business's digital transformation strategy.
BPA (Business Process Automation) is a set of technologies and methods aimed at automating routine operations to enhance efficiency, optimize resource use, and reduce human errors.
BI (Business Intelligence) is a suite of tools and methodologies for collecting, analyzing, and interpreting complex datasets to make informed business decisions. BI provides the capability to integrate data from multiple sources, model business scenarios, and determine strategies to boost operational efficiency.
Low-code is a software development approach that enables rapid creation and deployment of complex automation systems and business applications. It supports deep customization and the implementation of complex functions, providing high flexibility and adaptability.
API (Application Programming Interface) is a set of defined rules that allows different software applications to interact with each other. API builders simplify the processes of developing, testing, and managing application programming interfaces.
ERP (Enterprise Resource Planning) is a resource management platform that integrates various functional areas into a unified comprehensive system. ERP includes functional modules for managing manufacturing, products, orders, supply chains, human resources, finances, document flow, and reporting.
CRM (Customer Relationship Management) is a system for managing customer relationships that allows you to efficiently maintain a customer database, track interaction history, and implement personalized communication and sales strategies.
PRM (Partner Relationship Management) is a system for managing relationships with distributors, resellers, and other partners. PRM includes modules for handling all aspects of collaboration, from partner portals and deal registration to performance monitoring and analytics.
SFA (Sales Force Automation) is a tool for streamlining sales management processes, tracking leads, handling contacts, managing deals, and generating reports.
PMP (Performance Marketing Platform) is a tool for managing and optimizing advertising campaigns. PMP enables effective interaction with various advertising channels, analyzing key metrics to assess ROI, segmenting audiences, and tracking results in real time.
SCM (Supply Chain Management) is a system for managing the supply chain that optimizes logistics processes, from sourcing raw materials to delivering finished products to the end customer.
VMS (Vendor Management System) is a system for automating processes related to supplier and contractor interactions. VMS functionality includes contract management, document storage and organization, and tracking deadlines and compliance with agreements.
WMS (Warehouse Management System) is a system for managing warehouse operations that automates inventory tracking, storage, and movement processes, ensures accurate stock control, and integrates with other enterprise systems.
IMS (Inventory Management System) is a system for managing inventory to control, track, and optimize stock levels throughout the supply chain. IMS enables monitoring of inventory levels and automates the processes of ordering, storing, and distributing products.
PMS (Project Management System) is a tool that automates planning, execution, and monitoring of projects. The system provides centralized management of tasks, resources, schedules, and budgets, allowing for progress tracking and performance assessment while simplifying communication between teams.
DMS (Document Management System) is a comprehensive software solution for automating the processing, storage, sharing, and control of documentation. DMS enables effective management of the document lifecycle and provides convenient and secure access to information.
CMMS (Computerized Maintenance Management System) is a system for managing equipment maintenance and repairs. CMMS optimizes the planning and execution of maintenance tasks and interaction with service technicians, allowing you to control company assets, manage stocks and inventory.
EAM (Enterprise Asset Management) is a system for centralized management of the maintenance and upkeep of the company's assets. EAM can integrate with CMMS or other corporate systems to optimize resource utilization.
MES (Manufacturing Execution System) is a system for managing manufacturing processes that provides real-time monitoring and control of operations. MES integrates with ERP to synchronize data, plan resources, and reduce costs.
SCADA (Supervisory Control and Data Acquisition) is a system for managing and collecting data used for real-time operator monitoring of industrial processes.
Thus, there are numerous solutions and tools available to effectively manage various aspects of a company's operations. If you’re interested in exploring the full potential of automation systems, leave your contact details in the form. Our manager will reach out to you and offer the best solution for your business.
